What content is checked when running a report?

Social Media Check will only check the channels that have been consented to by an individual. The content that the system then analyses includes the posts, blogs, titles, text and images within these posts. Content that is not currently analysed includes private messages, comments made by the individual on another persons posts, video and liked posts. We do have a fair usage policy that it is worthy to note. This means that a standard report will check up to 18,200 posts maximum. These are sub divided as follows: X – Maximum of 3,200 posts All other Social Platforms – Maximum of 15,000 posts Over the past 100,000 reports processed, the number of candidates who had social media content exceeding this “fair usage” policy was less than 0.238% (just 238 candidates).

What information does the report contain?

The report contains lots of useful information including the number of platforms analysed, how many posts have been checked and the number of posts with findings. Each inappropriate post is allocated against one of the 10 key risk classifiers (extremist groups, hate speech, potential nudity, swearing and profanity, toxic language, violent images, drugs, weapons, firearms, client keywords) with a description of the finding and a link to the content. The individual can view the post by clicking on the link. This post can then be amended or deleted as appropriate. A Social Media Risk certificate is included at the end of the report which proves useful at job interviews, for example.

How will I receive the report?

For individuals and small businesses, reports are emailed to the individual who originally requested and paid for it. There is then the option to download and save the report as a pdf for future reference. For large businesses, all social media reports are retained and will be accessible within a UK secure portal for a period of 1 year. It is important for corporate customers to save local copies of the report and certificate output if retention beyond this time frame is required.

Who would find a social media report useful?

Social Media Check has been designed specifically for individuals and businesses, ensuring both personal and company reputation can be maintained. Individuals would find doing a Social Media Check useful when going for a job or promotion, applying for a student place, university or work placement or when joining a sports team. Businesses would benefit from using Social Media Check when they are looking to hire a new employee or offer an existing employee a promotion. Any organisation that requires a DBS check as part of the hiring process.

Which social media platforms are checked?

The 6 main social media platforms that are checked include Instagram, Facebook, Twitter, Flickr, Medium and Tumblr. Each social media platform is checked against the 10 key risk classifiers; extremist groups, hate speech, potential nudity, swearing and profanity, toxic language, violent images, drugs, weapons, firearms, client keywords. The final report shows findings against each of these classifiers.

How much does it cost to run a social media report for a business?

For small businesses or individuals, the cost of buying a report is £33.33 + VAT (£39.99 including VAT) and these can be purchased quickly and easily. You can buy a report for yourself or for an individual HERE . For larger businesses, we offer pre-purchase volume discounts and the price paid is directly linked to the volume of reports purchased. Email our business support team today to request a solution consultation at sales@socialmediacheck.com

How does the consent process work for a business?

The individual receives an email asking them to consent to a social media check being conducted. The email details the company requesting the report so that this individual is aware of why this report has been requested and by whom. The individual then has to consent to share their social media account credentials with Social Media Check in order to grant access to each individual social media account. Only when these consents for each platform have been received can a social media check report be conducted. If an individual doesn’t consent, the report cannot be conducted.

Who receives the report?

The Social Media Check platform distributes the report and the certificate to the person who requested it. The individual whose accounts have been checked can receive a copy of the report, but this would have to be done by the requestor manually.

Does the individual have the opportunity to clean up their social media accounts?

Yes, providing the business who requested the report has shared it with the individual. The report contains links to content under the 10 key risk classifiers; extremist groups, hate speech, potential nudity, swearing and profanity, toxic language, violent images, drugs, weapons, firearms, client keywords. This allows the business and the individual to click on the link, review the highlighted content and, if appropriate, for the individual to update the content or delete the post entirely. The business and/or individual then has the opportunity to buy a second report to do a final check if desired.

How long does it take to conduct a social media report?

Individuals can post several times a day over a number of different platforms over a period of years. This amounts to thousands of written posts that need to be checked. Manual review of a post would typically take 10 seconds, to manually check an individual's entire post history could take someone days! Thankfully, our automated Social Media Check can perform a full check in under 60 minutes whilst removing all risks of unconscious bias or human error. All you need to do is send the link to your candidate, allow them to self-register, consent to the check, then sit back and wait for the report to arrive in your inbox.

FAQs Archive - Page 2 of 2 - Social media check for business

What content is checked when running a report?
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What information does the report contain?
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How will I receive the report?
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Who would find a social media report useful?
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Which social media platforms are checked?
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